Posted by Brian on September 27, 2018
Hi Everyone, We sincerely apologize for the incredible amount of downtime we've faced over the past couple of days. We have been working hard over the past 2 days to get everything back and functioning as soon as we were able to. We explained what has happened through our discord server, but I'll reiterate it here for those not in our discord.
Essentially what has happened was a series of attempted attacks on our network and data service. The attempts were unsuccessful, but our host took a precaution to put us in what they call rescue-mode. Our host did everything on their end to mitigate the damage as best as possible, however, we were told to freshly install our server as a safety measure.
The next few days will consist of us continuing to focus on improving our back-end systems to prevent any future problems. During this time we will also be applying fixes for anything that might have become broken due to the new system, and we'll be trying to get everything 100% again by the weekend.
We appreciate everyone's patience and apologize for any inconveniences this may have caused.